FAQS

  • We are a think tank and advocacy group working in partnership with companies and grassroots to build an inclusive Investment Management Industry and an equitable and sustainable society. You can find out more at cityhive.co.uk.

  • Door is a digital platform that streamlines the exchange of due diligence information in the investment management industry. Combining the benefits of digital and standardization, Door replaces the archaic due diligence questionnaire process. In collaboration with industry practitioners, the platform provides best practice defined question sets comprised of the most commonly asked questions.

    Door allows asset managers to respond to information requests leveraging on existing content, proactively invite and push updates to their fund investor clients, and keep track of who has access. Fund investors on Door can easily access, compare and monitor information change over time, by receiving real-time alerts as asset managers make updates to their content.

  • Yes. Because the ACT Framework is designed to help firms to create a picture of their progress across different activities as well as encouraging the business and staff to challenge their approach and be transparent about their journey, it can help firms to move towards a more inclusive culture.

  • The ACT Framework is designed to enable the firm to create a true picture of its actions and progress. The type of activity and speed of progress will differ from firm to firm. As such, this is not a rating.

  • The ACT Framework is designed to be global and we will work to have the kitemark recognized across multiple countries. Door is a global utility and can be accessed in any country for both asset managers and professional fund investors, no matter the size.

  • Asset managers complete the ACT Framework, via the DOOR Platform. Professional fund investors can Pledge to the Framework by requesting their managers to complete the DEI Question Set on the Door platform, allowing consistent and comparable information collection over time, thereby driving the Framework to be the industry standard for DEI best practice.

  • Asset managers complete the DEI Question Set via the DOOR Platform as an entire module that is designed to be completed in full to give visibility to a firm’s approach and outcomes.

    On completion Asset Managers can obtain a obtain a licence from City Hive to demonstrate they have completed the ACT reporting framework.

    License fees vary according to global AUM (US$) to be be inclusive and fair. The fee goes towards expenses related to establishing, maintaining, and developing the ACT standard.

  • The process of finding the right internal advocates and collecting information can take time. It is expected that the full cycle will include some months for completion and sign off, and some months for the review to identify gaps, ways to progress and success stories to build upon.

  • Any professional fund investor firms conducting manager research can request access to asset managers’ DEI content via the Door platform. City Hive will also be able to request access to asset managers’ DEI content in order to award the ACT Kitemark accreditation in accordance with the Framework.

  • The ACT Framework provides a way for firms to capture their DEI approach in a digestible way for clients and stakeholders. It goes further than being a commitment or a disclosure framework, in helping firms to understand how to progress towards a more inclusive culture.

    Firms achieving diversity will happen as a result of changes to organizational culture, processes and values, not simply by signing up to a cause.

  • Investment Companies can use the ACT framework to demonstarte how their embed values are supporting global progress towards SDG goals.

    We have identified these would include SDG 5 - Gender Equality, SDG 8 - Decent Work and Economic Growth, SDG 10 - Reduced Inequalities & SDG 17 - Partnerships for the Goals.

  • City Hive have exclusively partnered with Door to deliver the ACT Standard, via Door’s DEI Question Set. Door allows asset managers to complete the framework digitally in order to ensure transparency, signaling to their clients their support of fostering corporate culture change.

    Through Door’s technology, asset managers can keep the information up to date going forward and use the same content to respond to multiple clients.

    Fund investors can access their managers’ responses to the ACT Framework in one standardized place, be notified of changes, compare content between managers, and be well versed of how asset managers are incorporating changes and supporting the wider industry movement for diversity and inclusion.

  • Once registered, asset managers populate firm and product level information through online questionnaire forms. Participating asset managers also have access to response management tools that allow for easy reuse of information across products, an audit trail of previous responses and changes to responses, and the ability to share information with fund investor clients via the invite capability. Door even provides integration capabilities for leading content management systems for asset managers, allowing them to pull through updates from their content libraries directly to Door.

  • Door preserves the established protocol of the due diligence information exchange – fund investors issue requests to asset managers for due diligence information, and asset managers provide responses on the Door platform and then grant access to the fund investors to view those responses. Responses are stored and can be used for multiple clients, including ability for asset managers to invite their clients to view their content, creating further efficiencies. In this way, Door is permissions based and asset managers can feel comfortable providing detailed information to known, named, professional fund investors. What Door eliminates is the friction of producing and exchanging documents, whilst cutting down on repetitive questionnaires through Door’s standard question sets, allowing for quicker responses and turnaround times.

    The City Hive Act Framework is accessible through the Door platform by completing the DEI Question Set. Asset managers can complete the DEI questions on Door and invite their clients to see it. Fund investors can also request access to the DEI information and have ongoing access, receiving alerts as their managers make updates. When you sign up to ACT, the Door team will provide training on how to use the platform.